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Knowledgebase: Lost Password / Email
I have forgotten my Trading account password?
Posted by Jocille M on 08 May 2011 07:43 AM

Below are the steps to change trading account password (in platform) :

  • Go to Tools
  • Options
  • Choose ‘Server’ page
  • Click ‘Change Button’
  •  Key in your current password & new password
  •  Click ‘OK’

* You are unable to do this if you don't have current password

(5 vote(s))
Not helpful

Comments (2)
Lai Yen Chi
18 January 2014 06:26 AM
i have forgotten my password, pls help to reset,thanks.
Catherine Reddington
19 February 2014 06:39 AM
Dear Sir / Madam,

Thank you for contacting us, you could get your password reset request done via our IKOFX Live Chat. Please do not send in your personal request via our knowledge-base as it will not be considered as a proper and valid request.

Thank you & have a nice day!

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